Powered by 3rd Party Review Provider *
Value for money, very happy with the installation. I would highly recommend to friends. A big thanks to Daniel and the team for his knowledge and problem-solving. Just waiting now for meter to be connected so we can start making savings! Can’t speak for the future but so far so good.
I am extremely pleased with the service from Sunboost, Sophia from the office was amazing with her calls letting me know what was happening and when. We are now waiting on country energy to connect it to the grid.
Mark and his team were on time and did a great job. Very informative and professional. Cannot comment on the material used as only just installed and have not had visit by electricity provider as yet.
Customer Details 63218- Mahroof Noor Bundoora I am a Sunboost customer and I signed up to install 8.2 Kw Solar system with Sunboost at my above residence a couple of months ago. My installation was completed last week and the system is working very well at the moment. I’m delighted to say that I am a happy Sunboost customer. I’m very happy about the quality of my solar systems, the price and above all the excellent customer service I have received from Sunboost throughout the process, in particular from your employee Luke in the Installation team and Jeff from the marketing team. Months before I signed up with Sunboost I did a complete survey of the market and did many price product comparisons. The range of companies, products and deals out there is mind boggling to say the least. All companies provide 10- 15 years warranty and claim their products are far superior to their competitors. It is very daunting for an average uninformed customer like myself to make the right choice to ensure that I’m getting a quality product at a reasonable price with a reliable warranty and the certainty of continuous product support, amidst the myriad of technical jargon claims and counter claims by the various vendors. I short listed three vendors based on price, product and warranty and Sunboost came up as my preferred vendor. Jeff in the sales department dealt with my quote and gave me an excellent deal. What appealed to me about Sunboost was your excellent customer service. Jeff was ever ready to rework my quote with different products many times and finally gave me a price for my configuration which was the best I could get from any other vendor at the time I signed up. When we moved to the installation phase my account was dealt with by another of your employees called Luke and his customer service in a word was excellent. He was very helpful and guided me throughout the installation process. The installation took a little longer in my case because of some issues with Ausnet, however we got there in the end. All throughout the process Luke always kept me informed of the progress and explained to me that the delay for the most part was due to Ausnet dragging their feet and was beyond Sunboost’s control. Overall I’ve had a very good experience with Sunboost mainly due to your committed and motivated employees like Luke and Jeff whom I thought was genuinely committed to providing an excellent customer service. They are certainly a great credit to your organisation. I look forward to a long relationship with Sunboost providing me excellent after sales service.
They were on time. Did a great job. Very professional. Good communication and value for money. Cannot comment on the material used as only just installed. We paid extra for a better inverter.
Very good to deal with, I dealt with Albert and found him very helpful setting up the WIFI, happy with the system so far, I would deal with them again
The panels were installed very efficiently and everything was left tidy. I had trouble connecting to the monitor but Kevin was very patient and with the help of my grand daughter we are now connected , up and running. I can't wait to see the difference in my energy bill.
Debbie was great in organising everything and the installation team were awesome. Can't recommend them highly enough. They were on time, explained everything, couldn't be more helpful. Order number 122986.
very helpful and polite staff. very efficient process. the installers did a minor damage to the wall during installation and they came back to fix it. very pleased with experience overall.
Suite 2, Level 1,
65 Doody Street,
Alexandria NSW 2015
Copyright © 2018 Sunboost Australia. Terms & conditions | Privacy policy
Jan
Solar panels at last!
Dealt with Oscar (in sales) who was very knowledgeable about the product and the installation process. Answered our many questions patiently. A small hiccup in that the installer cancelled at last minute but Debbie organised another for just a week later. Our installer, Anthony, and his helper, did a great job. Very happy with the work and helpfulness. Looks a good product. Just waiting now for Energy Australia to do their part so we can see how it all works! Thanks Sunboost.