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From the moment of contact to installation, everything ran smoothly. The knowledge and advice from Clay to customer service from Debbie and the installation team we could not fault them.
I was very happy with the service and helpfulness of all the personnel that we dealt with. we have only just had the solar switched on but everything seems to be going well.
From start to finish the company was very helpful and friendly, when times and dates for installation and other appointments were made, they were adhered to. I had no holdups or hassles anytime during the process. The installation was extremely professional and the wi-fi is a treat.
I amm very happ[y with the process and the product. Monika very patient with me very helpful. The installation crew were also excellent. No issues and only good. Highly recommend
Panel were installed professionally. No issues with the company. And service part given by Monika was good and simply did it on time and Monika is very helpful. So far pannels working very well
Easy communication, great service, very helpful, cliff was excellent. He helped me to setup the app of mob and login account, all is good and work fine thanks and recommend
Sunboost has been about the best company I have dealt with. From the start they did not promise the system would solve all my electrical bills and since installation we have saved about $150 per month. The installation crew turned up ahead of schedule and completed the work in short time, leaving the work area spotlessly clean. Any communication I have had with Sunboost was professional and all my questions fully answered. I would recommend them on price, customer service, product performance and professionalism.
My experience with Sunboost was very good. Alex dealt with my initial enquiry professionally and quickly and, once the order was finalised, the installation took place within two weeks. Note: if you have a 3-Phase supply to your property, then you will require a physically bigger Inverter (think small boiler size) which will be more expensive than the standard quote / inverter. My tip for Sunboost for this planning / order stage of the project is to provide clients with a finalised panel / roof plan that explains why the panels are being arranged in the location selected - and why that is the optimum arrangement, in lieu of a pre-install site visit which wasn't available. The two site contractor installers were great - and completed the job quickly and cleanly - no problems. I wasn't clear to me that a phone app is available to check on the electrical output - so I had to follow this up post installation with Sunboost. I would have preferred for the electrician installers, or Sunboost, to explain the app with me on site on the day of installation. Zara at Sunboost did a good job of talking me through the the phone app post installation (also see the youtube) and how to get the PV daily / monthly output readings. I would recommend Sunboost to anyone looking to install a PV system
Staff were very helpful and very speeding in returning my calls and emails. I would certainly recommend this company to others who might be considering installing a new solar system
Suite 2, Level 1,
65 Doody Street,
Alexandria NSW 2015
Glynis
Technical help
The call was answered quickly. Kevin answered my call and quickly diagnosed the problem and walked me through solving it. He was courteous and knowledgeable. He also provided me with information to install the monitoring app so next time I'm away I see if there is an issue..