My experience with sunboost has been a positive one thanks to Colin in customer services who has gone above and beyond to make sure the customer is happy. I live in the country 2hrs from Adelaide and on the day of my installation one pannel was found broken in the box, know ones fault just bad luck. Now having one pannel replaced might not seem like a big deal, but when you're looking at half a day travel for a electrician who is already fully booked to do other installations every day, it's not easy and I could be waiting a long time for the electrician to come back to instal one pannel. But thanks to Colin who pulled some strings he made it happen in the week. Thanks Colin I truly appreciate your hard work and customer care. Kind regards.